Overview
37 Training is a coach-first training app. We use personal information to provide the app, support accounts, protect the service, and improve core training workflows.
Information we collect
We may collect contact information, account identifiers, coach profile and branding details, client invite details, workout programs, fitness logs, notes, pain feedback, uploaded form videos, messages, support requests, purchase history, device identifiers, and usage data.
How information is used
We use information to operate accounts, show assigned training, save workout logs, support coach-client communication, process support requests, enforce limits, maintain security, manage subscriptions, analyze product usage, and troubleshoot the app.
Sharing and service providers
We use service providers for hosting, authentication, database storage, file storage, messaging, support, analytics, billing, AI-assisted programming, and related operations. Information may also be shared if required by law or needed to protect users, the service, or others.
App Store privacy label
The App Store privacy label lists data linked to the user for app functionality and, for device and usage data, analytics. 37 Training does not use this data for third-party advertising or tracking.
Data retention
Account, training, messaging, and support records are kept while needed to provide the service, meet operational needs, or satisfy legal requirements. Form videos are designed for short-term review and are currently retained for up to 14 days.
Security practices
We use technical and organizational safeguards such as authenticated access, role-aware permissions, storage rules, and vendor security controls. No online service can be guaranteed to be completely secure.
User choices and rights
Users may request access, correction, export, or deletion by contacting support or using the account deletion page. Some records may need to be retained for security, legal, accounting, or dispute purposes.
Reports and moderation
Users can report messages, uploaded media, AI output, or account abuse in the app or through support. Reports may be reviewed with related account, message, media, and safety context.
Children and age limits
37 Training is not intended for children under 13. Coaches are responsible for getting any required consent before inviting minors or managing client information for them.
Policy updates
We may update this policy as the product, vendors, or legal requirements change. Updated versions will be posted on this page with a new effective date.
Contact information
Privacy questions can be sent to 37trainingsupport@gmail.com.